There’s been a lot of hype surrounding Snapchat’s redesign – but users are less than thrilled with the app’s new updates.
According to fans Snapchat’s new interface, that was recently rolled out in Australia, Canada and the UK, is “confusing” and “inconvenient”. Many users are not happy that posts are no longer displayed in chronological order, and some fans are asking Snapchat to reverse the update. This has also led to 83 percent of Snapchat’s reviews in Apple’s app store to be negative ones, with users only giving a score of one or two stars in ratings.
Yikes.
Many fans have taken to Twitter to express their frustration at the new revamp…
This new Snapchat update is sucks, please change it back to the old one @Snapchat #snapchat #snapchatupdate
— Kendra McIntosh (@kendramcintoshh) January 15, 2018
Why does #Snapchat suddenly suck? Is there a way to undo this hideous update?? #snapchatupdate
— PJ (@PrinceJupiter) January 15, 2018
Why is no one talking about the Snapchat update? @Snapchat stop showing me people I don’t care about and therefore didn’t subscribe to! I didn’t subscribe for a reason #snapchatupdate
— Sabrina (@ssabrrinaa) January 15, 2018
Some users have decided they’ll switch platforms in protest…
I was so addicted to @snapchat until the latest update, I will definitely switch to IG story instead #snapchatupdate
— Chanelle (@Princessbmxo) January 14, 2018
@Snapchat your new UI is terrible. I haven’t been able to figure anything out. Thankfully @instagram stories knows how to keep things simple. Nice knowing ya #snapchatupdate
— Aimee Melissa Terrio (@redden08) January 15, 2018
@Snapchat your update sucks ! I’m gonna use Instagram people like the story’s all organized #snapchatupdate #horrible #bringbackstoryseasilytoview
— chelseamclean (@chelseadmclean) January 14, 2018
…while others don’t mind the update at all.
Guys.. i dont hate the new snap chat #snapchatupdate
— janette mercier (@Janette96_) January 14, 2018
Either way, this isn’t good news for Snapchat. The story-sharing app was hoping the revamp would lead to an increase in engagement on the platform. Clearly it’s not going to plan.
Snap Inc., Snapchat’s parent company, didn’t have a good year in 2017. We assume the company probably has a lot riding on the redesign, so it’s a shame to see unhappy users. Hopefully, this will all be resolved very soon.
What are your thoughts on Snapchat’s redesign? Let us know in the comments below.