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WhatsApp is facing backlash from the European Consumer Organization

The criticism comes in light of a new privacy update.

WhatsApp is facing backlash from the European Consumer Organization

On July 12  the European Consumer Organization and others expressed their disapproval of a privacy policy update by WhatsApp.

According to Arab News, “WhatsApp in January introduced a privacy policy, which allows it to share some data with Facebook and other group firms. It said that the changes permit users to message with businesses and would not affect personal conversations.”

The European Consumer Organization and eight of its members expressed their annoyance with the new policy, stating: “The content of these notifications, their nature, timing and recurrence put an undue pressure on users and impair their freedom of choice. As such, they are a breach of the EU Directive on Unfair Commercial Practices.”

“WhatsApp has failed to explain in plain and intelligible language the nature of the changes . . . This ambiguity amounts to a breach of EU consumer law which obliges companies to use clear and transparent contract terms and commercial communications,” they continued.